Five-Year Protection with Montage
Protect your furniture from post-delivery accidents with coverage for repairs, cleaning, or replacements.
If you don't make a claim within 5 years, receive 100% of the plan's cost back as store credit.
| Coverage Category | Covered by Montage? | Details & Notes |
|---|---|---|
| Stains (All types) | Yes | Accidental stains |
| Rips, Tears, Punctures, and Burns | Yes | Accidental rips, tears, burns, and punctures |
| Liquid Marks or Water Rings | Yes | Liquid rings and household heat marks |
| Damage Penetrating Hard Surfaces | Yes | Accidental damage that penetrates the finished surface |
| Warping | Yes | — |
| Button Tufting and Seam Slippage | Yes | Button tufting and seam separation |
| Structural & Operational Failures | Yes | Frame and spring failures |
| Electronic & Motor Failures | Yes | Recliner, lift, heating, vibrating, and electrical component failures |
| Hardware Failures | Yes | Hinges, handles, drawer glides, pulls |
| Glass & Mirror Breakage | Yes | Glass and mirror breakage or chipping |
| One-Time Pet Damage | Yes | Limited to one (1) pet damage claim |
| Cosmetic Scratches | No | Cosmetic scratches that do not penetrate the finish are not covered |
| Normal Wear & Tear | No | Normal fading, discoloration, or wear and tear |
Excluded from coverage:
Mattresses | Commercial Use | Flood or Fire Damage | Ready-to-Assemble (RTA) Furniture
Montage Protection Plan Pricing
| Sales Order Total | Protection Plan Cost |
|---|---|
| $0 – $800 | $120 |
| $801 – $1,000 | $140 |
| $1,001 – $1,250 | $160 |
| $1,251 – $1,500 | $190 |
| $1,501 – $1,750 | $210 |
| $1,751 – $2,000 | $250 |
| $2,001 – $3,000 | $300 |
| $3,001 – $5,000 | $350 |
| $5,001 – $7,500 | $400 |
| $7,501 – $10,000 | $450 |
| $10,001 – $30,000 | $500 |
Sales Order & Plan Limitations
$30,000
Maximum Coverage
Up to $30,000 coverage per order (split larger orders into separate invoices).
100%
5-Year Guarantee
Get 100% of your plan cost back in store credit if you make no claims within 5 years.
Floor Samples Covered
Covered if purchased as "New with Plan."
Manage Your Plan Online
Register • File Claims • Check Status • Download Documents
Claim PortalRegister and manage your plan in as little as 2 minutes. Optimized for desktop and mobile.
Claims Process & Services
01
Report & Connect
- 30-Day Window: Report damage within 30 days at online consumer portal.
- Live Assistance: Use Consumer Chat for instant live support.
02
Inspection &
Certified Technicians
- Virtual Visits: Online evaluations with flexible scheduling.
- In-Home Visits: Nationwide service from certified U.S. technicians.
- Prompt Scheduling: Scheduled within 72 hours of claim processing.
03
Review & Resolution
- Fast Review: Initial assessment done in about 48 hours.
- Resolution: Most claims resolved within 2 weeks via repair, replacement, or cash settlement.
Corporate Office
3333 Deposit Drive NE, Suite 330
Grand Rapids, MI 49546
Hours
Monday - Friday
8:30 am – 5:00 pm (CT)